- Healthy Washington: Roadmap to Recovery
- Vehicle and Vessel Sales COVID-19 Requirements
- COVID-19 Workplace Safety and Health Requirements – L&I
- Car Wash Industry COVID-19 Requirements
The following tips and tools came from peers in this business sector and are not official local, state, or federal guidance.
peer to peer tips:
- Create COVID playbook and share with employees.
- Conduct COVID symptom screening for staff regularly.
- Communicate with employees about what you’re doing to care for their safety. Engage them in why and what you’re doing so they can articulate it well with customers.
- Maximize online resources to share with clients what they are seeing and buying ahead of time.
- Practice with employees what to say when a customer is challenging or not following business or state safety guidelines.
- Ensure clear signage in front of the business and within the business about safety requirements (e.g., maintaining physical distance of at least 6 feet between people).
- Run air purifiers and open windows.
- Offer hand sanitizer in multiple locations.
- Offer free masks if customer doesn’t bring one.
- Disinfect all touchable surfaces in vehicles and in office spaces between client meetings.
- Set up outside meet and greet spaces to avoid inside interaction.
- Increase online purchase and communication options.
- Install plexiglass barriers at service desks.
- Offer special hours for vulnerable populations.
- Wear gloves to handle objects passed to clients. Change gloves between clients.
- Have client put key in a plastic bag at drop off, and return key to them in the same bag.
- Cars are disinfected when brought in and again when returned (focus on high touch surfaces).
- Have sneeze guards/shields in place on all desks.
- Mark all floors clearly indicating where clients should stand.
- Use tech tools to minimize paper sharing and time with clients.
- Supply single use individually wrapped pens for each time something requires a wet signature.
- Employ people whose job entails sanitizing multiple times a day, not just morning and night.
- Limit demo rides to one client and one employee if needed and windows must be down.
- Use napkin dispensers as mask dispensers and have them throughout the facility.
- Keep high traffic doors propped open so there is no need to touch them to open/close.
- Remove all coffee and other items that would require cleaning between uses.
- Take some seats out of shuttle van to ensure driver and passengers are kept at distance.
Dealership Exposure Control, Mitigation & Recovery Plan
peer support message:
To be connected with peer support or technical assistance contact firstname.lastname@example.org.