tips and tools

Restaurants, Bars & Night Clubs

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state guidance:

federal guidance:

The following tips and tools came from peers in this business sector and are not official local, state, or federal guidance.

peer to peer tips:

  • Create COVID playbook and share with employees.
  • Conduct regular COVID symptom screening for staff.
  • Communicate with employees about what you are doing to care for their safety.
  • Engage them in why and what you are doing so they can articulate it well with customers.
  • Practice with employees what to say when a customer is challenging.
  • Encourage employees to share with leadership about experiences they are having and any support they might need. 
  • Keep in mind the stress that employees and customers are experiencing and adjust expectations around the heightened stress.
  • Ensure clear signage in front of the business and within the business about safety requirements (e.g., maintaining physical distance of at least 6 feet between people).
  • Run air purifiers and open windows. 
  • Offer hand sanitizer in multiple locations.
  • Offer free masks if customer doesn’t bring one.
  • Offer curbside pickup.
  • Increase marketing regarding online pre-order and purchase options.
  • Offer no touch payment options.
  • Model health and safety practices and communicate clear expectations to staff and customers based on state guidance.

selected websites:

peer support message:

To be connected with peer support or technical assistance contact employersupporttaskforce@crossroads.pro.

additional tips: